Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

E-packet Delivery, DHL Delivery and Express Shipping

Do You Ship Internationally?

Yes we Ship Internationally. We Ship FREE to Canada & US

How Long Will It Take To Get My Package?

Your package will take between 10-15 days to arrive if you are Outside Canada & US

PAYMENT

What Payment Methods Are Accepted?

We accept most electronic Payment types : Paypal, Debit/Credit, Apple pay, Skrill

Is Buying On-Line Safe?

We use state of the art cyber encryption technology (the same as the big banks) to keep all of your information safe!

Order & Returns

How do I place an Order?

It's Easy! Just click on the item that you want and you will get the option to either checkout immediately or add the item to your cart while you continue shopping.

How Can I Cancel Or Change My Order?

You can scroll to the 'My Account' page to manage your orders

Do I need an account to place an order?

No. You can checkout as a Guest. We however suggest creating an account so you can view, track and manage all your orders in one easy place.

How Do I Track My Order?

Depending on the shipping method you choose, you will be provided with an order tracking code

How Can I Return a Product?

All our products come with an easy return policy. If your product is defective or you are unsatisfied with an order, simply contact us and we will process your return.
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